Restroom cleanliness as a parameter for job acceptance

I recently read an article about a job seeker who received two job offers. The offers were almost identical. This made comparison very difficult. The final decision making parameter became the condition of the restrooms. The assumption that the job seeker made was that the employer with the cleaner restrooms valued their employees more.

For employers this situation begs questions such as:

  • What kind of employees are you attracting?
  • What is your rate of turnover? Could it be lower?
  • How valued do your employees feel?
  • What about employee moral? Could it be improved?

So, what was the real significance for the job seeker to use restroom cleanliness as a parameter in the decision making process for accepting a job? Within a year the company that was not selected for employment because of the condition of their restrooms went out of business. The job seeker continued to be employed by the company with the cleaner restrooms and did not fall among the ranks of the unemployed again.

Are you missing out on good employees due to the condition of your restrooms?

Compliments? for a service station restroom?

Screen Shot 2014-11-08 at 10.56.41 PMI recently had a call from a client who owns a service station. We have been cleaning his customer restroom for quite some time and he wanted us to also add his shop restroom to our cleaning schedule. What he said about his present service was:

We get a lot of compliments on our restrooms;
and that’s rare for a service station.

Exceeding the expectations of your customers produces goodwill, positive business image, and return customers. Feedback like this confirms my supposition that the value our customers receive as a result of our services is far greater that the cost of our services.