Work place reality – the non-productivity conundrum

One of the services we provide is air freshener.  For a flat monthly fee we provide:

  • all of the research time needed to find and select an environmentally sound product
  • provision of all equipment
  • installation of equipment
  • replacement of equipment as it wears out
  • all the supplies needed for servicing (air freshener elements, batteries, etc.)
  • labor and expertise to service the air freshener unit

When you compare this service to the prospect of doing it in-house, you have the present workplace reality.

  • The cash outlay to buy a case toxic air fresheners from a supplier is minimal.
  • You install it, then you have to find a place to store the product.
  • When it comes time to service the unit your employee gets distracted with their primary job responsibilities and forgets to do it.
  • Or they go to service the units but someone has moved the case of product and they can’t find it.
  • Even if you can manage to keep the units serviced; you will run out of the product and no one will know that it needs to be reordered or even remember what they ordered from whom.

This results in you paying for unproductive employee time and periods of time when there is no odor control.  Work place reality.  So the non-productivity conundrum is “What is the real cost to your business?”

The Fallacy of Labeling and testing for “environmentally safe”

In my Service Order Agreement I have the following term.

HAZARDS – Due to environmental and worker safety concerns, customer agrees to secure approval from Washroom Wizard! before using urinal, toilet bowl or air treatment systems.

I learned many years ago that the labeling and branding of products, especially chemicals, cannot be trusted.  Therefore, I had to develop another standard of trust.  My standard for “environmentally safe” became Section II of the MSDS (Material Safety Data Sheet).  To meet my standard for “safe” this section must have NOTHING listed.

The purpose of Section II is to identify components of the product that are known to be hazardous to a person’s health.  In the case of air freshener products, there are very, very few products that have nothing in this section.  Most of them list 2-6 ingredients.  This list is a very good indicator that use of the product will produce adverse effects in individuals when exposed to it.

Effects such as eyes tearing, noses running, coughing from an irritation to the throat and becoming dizzy or nauseated can be experienced.  This is not an exaggeration; this is exactly what happens to me.   The probability of these adverse effects increases the longer a person is in a room where these products are used.  A user of the restroom can escape after a minute or two; my workers cannot.

Chemical exposure of this nature is not what I want for my workers.  We are a mobile service, regardless of where our work is performed I have a responsibility to ensure the safety of my workers.  My client’s workplace becomes the workplace for my people; therefore, the term on HAZARDS.  This term reverberates a positive effect for the employees and customers of my clients by sustaining a healthy environment for them.