Summary Results of Customer Service Survey

In 2018 I conducted a survey of our customers. Below are the results!

What is the greatest impact our services have on your business?

  • Keeps employees happier.
  • Easier to maintain
  • Helps morale
  • If I cleaned it myself, I would forget to do it or do a bad job, and would be (embarrassed) to let a customer use it.
  • Restrooms are clean
  • Image is important for customers
  • Customers are comfortable using restroom because it is clean
  • You come when scheduled
  • I don’t have to do it.
  • Employee hours are not taken up with cleaning.
Comments About Our Air Freshener Service

  • Good for customer service to have a fresh smelling restroom
  • Keeps the bathroom smelling fresh without me doing anything
Other Comments

  • I am very satisfied with the services. You guys do a great job.
  • Quality of work is fine.
  • You guys do an amazing job and leave it “sparkling”.
  • Nice cleaner, thorough job. I appreciate the service.

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