Employee Morale – Does Restroom Cleanliness Really Affect Morale?


The Cue Card is a quality control communications tool we leave for the client after completing our service call. It serves a couple of different purposes.
ACCOUNTABILITY
It not only documents that the service call was made on a certain date but also ensures accountability on the part of the worker by requiring them to (much like an artist) sign their work (see right side of form).
CUSTOMER FEEDBACK
The form allows our customers to ask questions or give us feedback on our services. The Cue Card below came in recently.

It was filled out by a number of the employees of the organization. As you can see the first one states:

Our office morale has dramatically improved

We experience this type of response over and over again. Employees approach us while we are doing our work and tell us how grateful they are for our services.

I will never forget one client that was part of a national chain. They changed managers almost every year. Usually when a new manager arrives, one of the first things they will do is examine expenses and fire our service. In this case, however, as soon as a new manager arrived; the employees would go to them and let them know that our service was not disposable. They conveyed what it was like before our service began and let the new manager know that they did not want a return to that situation again. As a result of the advocacy of these employees, we survived (six) 6 new managers. It was only when corporate took away local control of some areas of decision making that we were fired.

If you need to improve employee morale; hiring a restroom cleaning service like Washroom Wizard! is an extremely good way to start.

Restroom cleanliness as a parameter for job acceptance

I recently read an article about a job seeker who received two job offers. The offers were almost identical. This made comparison very difficult. The final decision making parameter became the condition of the restrooms. The assumption that the job seeker made was that the employer with the cleaner restrooms valued their employees more.

For employers this situation begs questions such as:

  • What kind of employees are you attracting?
  • What is your rate of turnover? Could it be lower?
  • How valued do your employees feel?
  • What about employee moral? Could it be improved?

So, what was the real significance for the job seeker to use restroom cleanliness as a parameter in the decision making process for accepting a job? Within a year the company that was not selected for employment because of the condition of their restrooms went out of business. The job seeker continued to be employed by the company with the cleaner restrooms and did not fall among the ranks of the unemployed again.

Are you missing out on good employees due to the condition of your restrooms?